Open Positions

For over 40 years, Responsive Answering has been a leading provider of outsourced answering services. Headquartered in the United States, Responsive Answering has several call centers across the western hemisphere. If you’re the kind of person who enjoys helping others over the phone, Responsive Answering may provide you with the career you seek! We are one of the fastest growing answering service companies in our industry and currently employ hundreds of operators.

Here at Responsive we’ve built a strong team of people who do great work and enjoy helping others. Customer service isn’t just about answering the phone, it’s about helping make someone’s day a little easier and a little brighter with every interaction.

We currently have entry-level, call center operator positions available in:

  • Ft. Myers, Florida
  • Marietta, Georgia
  • Pittsburgh, Pennsylvania

Job Description:

An answering service operator receives inbound calls for businesses that are closed or unable to accept calls. In this position, you will take messages for clients and provide callers with information they need.

  • Greet each inbound caller in a timely and professional manner
  • Actively listen to the caller and assist with any questions
  • Notate and relay messages to clients
  • Help callers with their orders for products and services following a script

Qualifications Needed:

  • Must be willing to work a flexible schedule- due to the nature of the business, evening, holiday and weekend work is required
  • Reliable transportation
  • Clear speaking voice and positive demeanor on the phone
  • Strong customer service skills
  • Able to multi-task
  • Computer literate and typing skills of at least 35 words per minute
  • High School Graduate (or GED)
  • Previous Call Center experience preferred, but not required

Are you ready to join our team? Fill out an application here.

Personal Information


Level of Education (Select the highest level)


References

(Please provide the name and phone number of three non-related references that have knowledge of your recent work experience):


Background

Have you ever applied/worked for Responsive Answering before?
YesNo

Do you have friends/relatives/acquaintances currently working or that have worked in the past in the company? YesNo

Have you been convicted of a felony within the last 10 years?

Have you ever been a party to a lawsuit (either as plaintiff or defendant)?

List the last three places where you have worked, starting with the most recent, and the reason for leaving:

List the last places where you have lived in the past 5 years:

From To

From To

From To

From To

From To


Availability

Please list the days/times available to work.

Monday to

Tuesday to

Wednesday to

Thursday to

Friday to

Saturday to

Sunday to

Able to work split schedule? YesNo


Attachment

Resume:


Employment Desired

Type of employment desired Full-TimePart-TimeSeasonal

Are you currently employed? YesNo

If so, may we contact your current employer? YesNo


Yes I AUTHORIZE RESPONSIVE ANSWERING OR ITS DESIGNATED AGENTS TO CONDUCT A COMPREHENSIVE REVIEW OF MY BACKGROUND. I UNDERSTAND THIS MAY INCLUDE EMPLOYMENT HISTORY, EDUCATION BACKGROUND, CHARACTER REFERENCES, DRUG TESTING, CIVIL AND CRIMINAL PUBLIC RECORDS. I further authorize any individual, company, firm, corporation, or public agency (including the Social Security Administration and law enforcement agencies) to divulge any and all information, verbal or written, pertaining to me to Responsive Answering Service or its agents. I further authorize the complete release of any records or data pertaining to me which the individual, company, firm, corporation, or public agency may have, to include information or data received from other sources. Responsive Answering Service and its designated agents and representatives shall maintain all information received from this authorization in a confidential manner in order to protect the applicants personal information, including but not limited to, address, social security numbers, and dates of birth. Responsive Answering Service is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

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Careers
Personal Information:
 

 
Level of Education (select the highest level):
 

High SchoolSome CollegeCollege DegreePost Graduate

Major:
Minor:
 
References (please provide the name and phone number of three non-related references that have knowledge of your recent work experience):
 
 
Background Use additional sheets if needed:
 

YesNo

YesNo

a.
From

To

b.
From

To

c.
From

To

d.
From

To

e.
From

To

f.
From

To

g.
From

To

h.
From

To

 
Availability (please list days/times available to work):
 
Monday:
to
Tuesday:
to
Wednesday:
to
Thursday:
to
Friday:
to
Saturday:
to
Sunday:
to
Notes:
 
 
Able to work split schedule
 
 
Attachment
 
Resume:
 
 
Supported formats: Word, PDF, RTF, Text, and HTML.
Cover Letter:
 
Employment Desired
 
When would you be available to begin work?:
Type of employment desired:
Full-TimePart-TimeSeasonal
Hourly rate/salary desired:
Are you currently employed?:
YesNo
If so may we inquire of your present employer:
YesNo
If presently employed why are you considering leaving?:

 

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