Automated Registration Answering Service
Are you hosting a professional conference or trade show? Event registration can be a daunting and difficult task if you’re not familiar with the tools of the trade. Whereas some companies attempt to register their attendees with internet based platforms, others know that an event registration answering service like our own is the best solution. Our Event Registration Answering Service agents can handle your outbound registration campaigns, driving increased attendance to your trade show or conference.
There are many reasons that deter people from the process of registering online. For instance, what kind of device will people use to access your registration website? Will it be a PC, tablet, or smartphone? It will likely be all of them and it’s very unlikely that the online registration service will be able to provide a system for all of these devices.
Furthermore, as with any other service providing website, clients are always asked to create a username and a password. In this day and age, everyone has so many accounts, usernames and passwords, trying to add another one to the pile is not very motivating.
A third deterrent with this kind of system is that when you register your email to a website, you make it subject to spam and unwanted emails crowding your inbox.
It’s because of the aforementioned reasons that major event hosts realize the practicality of hiring an inbound call center to manage their registration service. Moreover, not only will your registrants be able to call in and to talk to a live operator for the event, they’ll also be able to ask questions regarding it. What to wear, if there’s valet parking, if they can request a special menu, etc.
Additionally, event registration answering service can also be used to:
- Make outbound calls,
- Send out event reminders,
- Take payments,
- Providing tracking registration reports.